Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using the g4999 website and its associated services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and all other policies referenced herein. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

These Terms & Conditions apply to all users, including visitors, registered players, and any persons who access or use g4999 services in any capacity. The terms govern all aspects of the platform including gaming services, promotions, payment processing, customer support, and any future features introduced by g4999.

g4999 reserves the right to amend, modify, or update these terms at any time. Continued use of the platform following the posting of updated terms constitutes acceptance of those changes. Players are encouraged to review this page periodically for any updates.

2. Eligibility Requirements

Access to g4999 and participation in any gaming activity is restricted to individuals who meet all of the following eligibility criteria. g4999 performs verification checks and may request documentary evidence at any time to confirm eligibility:

• You must be at least 21 years of age. g4999 operates as a 21+ only platform in line with responsible gaming principles.
• You must be a resident or current visitor of a jurisdiction where online gaming activity is not explicitly prohibited by local law.
• You must not be a person who is self-excluded or has been excluded from using g4999 by any decision of the platform's management.
• You must register using accurate personal information. Providing false, incomplete, or misleading details may result in immediate account suspension.
• You must not be an employee, contractor, or close family member of g4999 or any of its technology or service partners, unless prior written consent has been obtained.

g4999 reserves the right to decline registration or suspend accounts of individuals who do not satisfy these eligibility requirements, or where there is reasonable suspicion of fraudulent activity or misrepresentation.

3. Account Registration & Security

To access the full range of g4999 services, including placing wagers, claiming bonuses, and processing withdrawals, you are required to create a single registered account. The registration process requires you to provide accurate and complete personal details, including your full name, date of birth, and a valid contact method.

Each player is permitted to hold only one active account at any given time. Creating duplicate or multiple accounts is strictly prohibited and may result in the forfeiture of all funds and permanent account closure. Your account responsibilities include:

• Keeping your username and password strictly confidential and not sharing them with any other person.
• Notifying g4999 support immediately if you believe your account has been accessed without your authorization.
• Ensuring all personal details on your account are accurate and kept up to date at all times.
• Not using the account for any purpose other than personal recreational gaming.

g4999 implements know-your-customer (KYC) verification procedures. You may be asked to submit government-issued identification and proof of address or payment method to verify your identity before withdrawals are processed. Failure to complete KYC verification within a reasonable period may result in suspension of withdrawal privileges.

4. Deposits & Withdrawals

g4999 supports instant deposits and withdrawals through Bangladesh's most widely used mobile financial services. Accepted payment methods include bKash, Nagad, Rocket, and Upay. Players may also use Visa and Mastercard where available. All transactions are processed in BDT (Bangladeshi Taka).

The following conditions apply to all deposits and withdrawal requests on g4999:

• Minimum deposit amounts and minimum withdrawal thresholds apply and are displayed during the transaction process. Current minimums start from ৳500 for deposits.
• Withdrawals will only be processed to the same payment method used for deposits, subject to KYC verification and account standing checks.
• g4999 reserves the right to perform additional security checks on any transaction before processing, and to temporarily freeze funds if fraudulent activity is suspected.

Deposits made in error by the player cannot be recovered once cleared and used in gameplay. Players are advised to double-check all transaction details before confirming any payment.

g4999 does not charge fees on standard deposits or withdrawals. However, your payment service provider (e.g., bKash, Nagad) may apply their own transaction charges independently, which g4999 has no control over.

5. Bonuses & Promotions

g4999 offers various bonuses, promotions, and rewards to both new and existing players. All bonus offers are subject to the specific terms and conditions attached to each promotion. Players should read individual promotion pages carefully before claiming any offer.

The following general conditions apply to all g4999 bonuses unless stated otherwise in the specific promotion terms:

• Bonuses are credited to your account upon meeting the qualifying criteria. Welcome bonuses are available to newly registered players on their first deposit only.
• All bonuses are subject to a wagering requirement before withdrawal of bonus-derived winnings. The standard rollover applies as stated on the relevant promotion page.
• Free spins issued as part of a promotion are valid only on the specified game(s) and expire within the stated time window. Unused free spins cannot be exchanged for cash.
• g4999 reserves the right to modify, suspend, or cancel any promotion at any time. In the event of a conflict between a general promotion term and a specific promotion rule, the specific rule shall prevail.

Bonus abuse, including but not limited to using multiple accounts to claim the same offer or exploiting promotional loopholes, will result in immediate account closure and forfeiture of all associated balances.

6. Responsible Gaming

g4999 is committed to promoting responsible gaming and supports the well-being of all players on our platform. Gambling should remain an enjoyable recreational activity. We strongly encourage players to set personal limits and to seek help if they feel their gambling habits are becoming problematic.

g4999 offers responsible gaming tools including deposit limits, session time reminders, temporary time-outs, and permanent self-exclusion. These features are available by contacting our support team. Players who self-exclude will be prevented from accessing gaming services for the duration of the exclusion period. g4999 is strictly a 21+ only platform. Underage gambling is illegal and will result in immediate account closure and return of funds.

7. Prohibited Activities

The following activities are strictly prohibited on the g4999 platform. Any breach of these prohibitions may result in immediate suspension, permanent account closure, forfeiture of balances, and reporting to relevant authorities where applicable:

• Using the platform to launder money or conduct any financially fraudulent activity, including deposit chargeback fraud.
• Using automated systems, bots, scripts, or any other software tools to manipulate game outcomes, exploit bonuses, or gain unfair advantage.
• Registering more than one account, or assisting another person to register an account in order to claim multiple bonuses or circumvent account restrictions.
• Engaging in any form of collusion, match-fixing, or coordinated betting activity designed to manipulate game results or exploit platform mechanics.
• Attempting to hack, reverse-engineer, or interfere with any g4999 system, database, or security feature, including attempting to access other players' accounts without authorisation.

g4999 employs real-time fraud detection systems and cooperates fully with law enforcement agencies in Bangladesh and internationally where required. Players found engaging in prohibited activities will have their accounts permanently closed with no right of appeal.

8. Intellectual Property

All content on the g4999 platform, including but not limited to software code, website design, graphics, logos, game assets, promotional materials, written content, and audio-visual elements, is the exclusive intellectual property of g4999 or its licensed content providers. All rights are reserved. Unauthorised reproduction, distribution, modification, or commercial exploitation of any g4999 content is strictly prohibited and may result in legal action.

The g4999 brand name, logo, and associated marks are trademarks of the platform. Players are granted a limited, non-transferable, non-exclusive licence to access and use the platform for personal recreational purposes only. This licence does not include any right to sublicense, sell, resell, or commercially exploit the platform or its content in any way.

9. Limitation of Liability

To the fullest extent permitted by applicable law, g4999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of data, loss of profits, or interruption of service. g4999's total aggregate liability to any player for any single claim shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

g4999 makes no warranty, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of any game, feature, or service on the platform. Scheduled and unscheduled maintenance may temporarily affect access to certain features. g4999 will endeavour to provide advance notice of planned downtime where reasonably practicable.

10. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising out of or in connection with these terms or your use of the g4999 platform, you agree to first contact our customer support team and allow a reasonable period for resolution before pursuing any other avenue.

g4999 aims to resolve all player disputes fairly and transparently within 14 business days of receiving a formal complaint. Players in Bangladesh are reminded that dispute outcomes may be limited by the nature of the platform's operational structure. All formal complaints must be submitted in writing via the official support email.

11. Changes to These Terms

g4999 reserves the right to revise, update, or replace any part of these Terms & Conditions at any time. Changes become effective immediately upon publication on this page. It is your responsibility as a player to check this page regularly and stay informed of any updates. We may also notify registered players of significant changes via their registered contact method where reasonably practicable.

Your continued use of the g4999 platform after any changes have been posted constitutes your binding acceptance of the revised terms. If you disagree with any updated terms, you must stop using the platform and may request account closure by contacting support.

12. Contact Us

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions or the operation of the g4999 platform, our support team is available around the clock to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

You can reach our support team via email at:

[email protected]